Spink Live Help

We are pleased to provide our new and improved Spink Live bidding platform. It is launched directly from our website or can be accessed via an App for mobiles and tablets. These enable you to either just watch our sales live, bid in real time while being able to see and hear the auctioneer or place bids in our e-Auctions.

To get started:

1. Please create 'My Spink' account by registering on www.spink.com. You will receive an email confirming your log in details. If you have already registered on our website, you can use the same log in details.

2. Before the sale click on "Spink Live" button, select the sale you are interested in, log in with your client ID and password and use the "Click to bid on Spink Live" button.

3. To bid using an App please download the Spink Live App from the App Store or Google Play. If you have an account already created on www.spink.com please use the same credentials to log in. Otherwise you can register via an App.

NB:

Please note that autobids submitted via Spink Live will not be showing under MySpink, only on the Spink Live platform (and vice versa). Please ensure you do not bid against yourself.

If you wish to cancel autobids you need to contact us directly. Email addresses and telephone numbers are listed below.

If you need assistance regarding bidding, please call the relevant location on the following numbers:

Sales in London +44 20 7563 4112 | [email protected]

Sales in New York +1 646 941 8664 | [email protected]

Sales in Switzerland +41 91 911 62 00 | [email protected]

Sales in Hong Kong +852 3952 3000 | [email protected]

If you need any technical help before the sale day please send an email to us at [email protected]. We strive to answer every question within one working day.